I am trying to get service to my new home that we purchased, the home is new construction in Naples, FL.
I called before we put in our offer and was told it was going to be 5-7 business days before we would know if it was serviceable. It took 3 weeks of following up before then even scheduled the survey. Now it is a week before we move in and they finally have an update saying that it will take 90-120 days before they can do the "construction", with no other details, I have been trying to get some details on what the construction entails.
All the surrounding properties in the area have Xfinity or have had it in the past and all the lines are above ground. I know some areas do temporary lines until the "construction" is complete.
The thing is no one can give me any information, they can't just do construction on my property without letting me know. I just want more information.