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Trying to get rid of some services

Regular Visitor

Trying to get rid of some services

I am a long term Comcast customer. My wife and I are now empty nesters and no longer want/need tv. We would like to keep our internet and phone. I've called twice trying to get this accomplished and I am being told it is impossible. If I want to keep my 105 mbps/download internet plus my phone it will cost me just as much as I'm paying for 260 channels and everything else. I decided to go into the local Comcast office and was told the same thing. Sorry, can't help you. You will have to pay full price for your internet and full price for your phone. If I was a new customer, I could get 60mbps internet and phone for 49.99. I am just so tired of this service. 

Official Employee

Re: Trying to get rid of some services

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.