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Trying to contact someone through chat

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Trying to contact someone through chat

Trying to chat with a agent and it is saying phone number not valid. Need to chat with someone.
Official Employee

Re: Trying to contact someone through chat

Hi, yankeetr1964 - Have you tried to sign in to your account first and then open the chat session? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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