I'm trying to change my package online, and no matter what path I use to do so, I am redirected to a page that says "Looks like Netflix is part of your plan." and no option to do anything else.
Trying to get through to customer service at the moment is impossible, so doing this online is the best option. Any help would be appreciated.
Welcome to the Xfinity Forums. Thank you for sharing your experience when trying to make changes to your package online. If you still need help, I can help you by making the changes from my end. Can you please send me a private message with your first and last name and your full-service address? To send a private message, click on "ComcastChe" and then click "send a message".