Trying to Renew my Contract with Xfinity - Without Luck
I am trying to renew my contract with Xfinity, without a lot of success. My current contract X1 Premier Double Play had just expired and my bill has increased from $188.50 to $226.45 (inc. fees). After chatting for 30mins to an agent, they informed me that "the packages have recently changed, and so have the fees" - so essentially it would be difficult to renew what I have
Is there anyone who can assist with what I think is a pretty straight forward renewal, instead of trying to be constantly upsold, or re-sold channel packages that I already have access to.