Used chat and was told my refund would be given in 24 hours, didn't happen. Chatted again agent was sorry about previous problem told me he expedited my issue for a refund his words; you will receive in 3 to four days. Well Monday it didn't happen. Now this time I called and this agent said it to would show on your debit after 12 PM today. Didn't happen. Called after 2 PM same day and agent said there wasn't even a refund ticket made out and that I would have to wait 3 to 5 days. Grant you the first call happened on the 12th of May and now I have to wait until the 22nd. It dosen't pay to be a paraplegic on fixed income need refund and no stimulus check yet.