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Trouble with live chat??

New Poster

Trouble with live chat??

I'm trying to live chat with a representative, but everytime I try to, it says I need to enter a valid phone number. But, there isn't anywhere for me to do that. Is anyone else running into this and have a suggestion?

Official Employee

Re: Trouble with live chat??

Hi whitless1297, I apologize for your experience with chat, if you are still experiencing issues please let me know and I can help here.



Thank you 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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