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Tree in a lot next door knocked down my cable

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Tree in a lot next door knocked down my cable

A tree in a vacant lot next door fell and pulled the cable down with it. I still have internet but the cable is laying on the ground and part of the cable{ground?) is sheared and there's a bare spot showing also. Any assistance with this would be appreciated. Thanks

Official Employee

Re: Tree in a lot next door knocked down my cable

 

Hello dniksich1965, I can get a tech scheduled to come and raise your cable line. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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