I am having some trees trim in my back yard. The company said that it would be cheaper and easier to have Comcast "drop the line" . I need to know how to request such work.
Same here. I've spent hours on phone and with online chat people about that issue and another. I plan to call local cable people tomorrow and offer to pay them to do it.
What about liability? The lines runs through my backyard to somewhere else that I can't figure out becuase of the overgrowth. If that line is cut/breaks, am I responsible for it? Do you know? And I agree with you... Lately service from Comcast, especially what they won't do for long time customers is just awful.