I am trying to organize a transfer of my service to another address. The new address is an existing old apartment building, and the Xfinity Move site lists the address as well as all the apartments for that building. However, when I choose my apartment number, an error message appears,
Hi iraikov. I can assist in checking serviceability for your new apartment number. Please send me a private message and include your full name, your complete service address, and contact phone number so I can assist you.