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Transfer of cable line from one service pole to another

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Transfer of cable line from one service pole to another

We recently had our electrical service upgraded and a new pole was put in, now we have to have someone from Comcast come in & reattach from the old pole to the new one.

Expert

Re: Transfer of cable line from one service pole to another

Thank you for visiting the forums! 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Transfer of cable line from one service pole to another

Hi @Chookup8618

 

I can help get the process started to have the lines transferred to a new pole. Can you please verify your first and last name, and the phone number or account number associated with your services in a private message?  

 

To send a private message click on my name "ComcastChe", then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!