Community Forum

Transfer of cable line from one service pole to another

New Poster

Transfer of cable line from one service pole to another

We recently had our electrical service upgraded and a new pole was put in, now we have to have someone from Comcast come in & reattach from the old pole to the new one.

Expert

Re: Transfer of cable line from one service pole to another

Thank you for visiting the forums! 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Transfer of cable line from one service pole to another

Hi @Chookup8618

 

I can help get the process started to have the lines transferred to a new pole. Can you please verify your first and last name, and the phone number or account number associated with your services in a private message?  

 

To send a private message click on my name "ComcastChe", then click send a message.