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Tracking a SIK kit

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New Poster

Tracking a SIK kit

I ordered service and a SIK kit to arrive 3/30 but have never received any tracking info to indicate it shipped and I can’t reach anyone to give me info.  What am I supposed to do?  I’m a new customer and already frustrated by this service.

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Official Employee

Re: Tracking a SIK kit

Hi Secarg3, thank you for taking the time out of your day to create a post. We appreciate you choosing Comcast as your service provider, and I'd be happy to help you locate your SIK tracking information so that you can get set up for service as soon as possible. To get started could you please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message"?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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