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Time span before the new cable is buried. What is the Xfinity contact?

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Frequent Visitor

Time span before the new cable is buried. What is the Xfinity contact?

New Internet cable and service was installed in January 2020.  It is now Jun 19th 2020.  When will the cable be buried?

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Official Employee

Re: Time span before the new cable is buried. What is the Xfinity contact?

Hello, rmtusa. Welcome to the Xfinity Forums!

That is definitely too long to have an unburied cable. I'd love to work with you to get it buried and out of the way so it doesn't get damaged. Please send me a private message with your first and last name, as well as your service address so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".


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