Community Forum

Ticket Status

Regular Visitor

Ticket Status

Can you tell me the status of my ticket: 1001297942412031. I have a down line with an appointment for today (3/9/18), but no one has shown up yet.

Expert

Re: Ticket Status

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Ticket Status

Hello marisakfitz. I can help check the status of your ticket. Please send me a private message and include your full name, service address, and account number so I can access your account.