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Ticket Number

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Ticket Number

I called about some holes in my yard from where Comcast installed a box.  I was given this number 045 723 759.  Today I received a call from Mexico about this problem.  This is a SAFETY concern as I have almost broke my ankle in them last Friday.  Several people have come to look at the problem, but nothing is being done.  And why the call from Mexico???

 

Please let me know when this is going to be fixed!!!

Official Employee

Re: Ticket Number

 

Hi 39dodge, I can update you on our progress in resolving this issue. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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