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There is an orange cable in my yard

New Poster

There is an orange cable in my yard

I need my cable in my yard buried/dropped or put up. Not sure if a technician/team has been scheduled to do that since my internet was just recently installed but I have not received a scheduled time from anyone to come do that yet.

Official Employee

Re: There is an orange cable in my yard

Hello @Twinkie124, thanks for reaching out to our Digital Care team through our Forums page. We appreciate you becoming a Comcast customer. I would be delighted to further look into this line bury and submit a request for a line bury if there is not one already added to your account. I can also assist you with any other Comcast issues or concerns, I am here to help. Can you please send me a private message including your first and last name as it appears on the account? 


To send me a Private Message, please click my name “ComcastAmira” and click “send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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