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There is an orange cable in my yard

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There is an orange cable in my yard

There is an orange cable in my yard since January and I cannot get a tech to come take care of it - had a ticket number that they closed without coming out... needs to be buried or possibly just hung? PLEASE HELP! It is a tripping hazard for everyone.

Official Employee

Re: There is an orange cable in my yard

Hello, brianbowman4456! Welcome to the Xfinity Forums. 

I'm so glad you reached out to us here about the line in your yard. We definitely do not want anyone tripping on it or running it over with the lawnmower now that summer is here. Please send me a private message with your first and last name, as well as your service address so I can make sure we get that line out of the way.


To send a private message, click my name "ComcastTambrey", then click "send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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