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There is an orange cable in my yard

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New Poster

There is an orange cable in my yard

Hello - 

 

An orange cable was run through my backyard 2 or 3 months ago, but has still not been buried.  I believe this was run through my yard as part of a repair for my next door neighbor. When can I expect this to be handled?

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Official Employee

Re: There is an orange cable in my yard

Hi dl1234! Thank you for joining the Xfinity Forums and for creating your first post! We are glad you are here! I can help alert our local Drop Bury team that your cable drop needs to be buried. Please be aware that many areas of the country are still in off-season for burying drops due to frozen ground. I can help check your local policy. To get started, please send me a private message and include your full name so I can assist you.


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