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There is an orange cable in my yard

New Poster

There is an orange cable in my yard

Hi,

 

The orange cable running through our yard to our neighbors house has been there since last summer/fall (2018).  Any idea on when this cable might be buried?

 

Thanks

Official Employee

Re: There is an orange cable in my yard

Hello @awehr, thanks for reaching out to our Forums! We definitely want to get this line taken care of and buried as soon as possible. I would be more than happy to assist you with getting someone out to do so. Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: There is an orange cable in my yard

@awehr, I never received a private message from you or heard back from you on here, so I will be locking this thread. Please be sure to send me a private message if you still need assistance with getting this line buried. Please create a new Public post for any new issues or concerns, we're here to help. Thanks and we appreciate you being the best part of Comcast. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!