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There is an orange cable in my yard

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There is an orange cable in my yard

The cable runs from the box on my neighbor's house acroos my sidewalk and driveway to my other neighboors house. It was installed on 08/04/2019 and still have not been buried as of 10/03/2019. Comcast has missed multiple appointments to bury the line. The line is a trip hazard and it doesn't even belong to my. I have called many times with no resolution.