Good evening, duke1812. Thank you for creating a post! Let me see what I can do to get that line out of the way for you. I know they aren't the easiest on the eyes and can be inconvenient. You have been more than patient, thank you. Please continue with sending me a private message with your name (first and last) and we can go from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
I look forward to hearing back from you.
I never ended up hearing back from you on this, duke1812. I completed the interaction, but please let me know if you end up needing further support on this by sending that PM. Thank you, take care.