I'd like to apologize for the experience you've had while trying to get your issues resolved. We don't want to lose you as a customer. I would like to review your account to see if there's any way I can make this right for you. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the full account number or phone number associated with your services.
To send a private message click on my name "ComcastChe", then click private message me.