Thank you for visiting the forums! Sorry to hear about your issues.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi @Clundy1, this isn't the experience we want for our customers. I can help look further into this to see if I can help get the cards reissued. Please send me a message by clicking on my name, "ComcastChe" then click send a message. In the body of this message please verify your first and last name, and the account number or phone number associated with your services.