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The address you entered could not be recognized.

New Poster

The address you entered could not be recognized.

I'm trying to get Internet service. When I enter my address in https://www.xfinity.com/learn/internet-service I get an error message: "The address you entered could not be recognized."

 

How do I get my address added to the database? Xfinity supposedly services our area.

Official Employee

Re: The address you entered could not be recognized.

Hello Dangerdawne. I can assist with reviewing your address in our database, and submitting a serviceability request for you if needed. Please reach out to me via private message and include your full name and account primary phone number so I can assist you.