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The address you entered could not be recognized in south beach 33139

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The address you entered could not be recognized in south beach 33139

The building next store has a 2 comcast underground I suppose you'd call them service access points in the sidewalk.  Wondering if I can get xfinity/comcast at my place next store but entering in my address says: The address you entered could not be recognized.  I know that this could mean, a customer service rep has to check for more details on the address, there is no service available or they have to do some construction to build the service.  However, at this time, with high call volumes, I don't have a way of asking, unless perhaps I get to a store location.  Thought I would try here first.