I received an email with title "Thanks for your recent order!". Thing is, I made no changes to my account. Can you explain what this is about? Thank you.
Same here. I'm in a support chat and they're claiming it's about the $2.50 owned modem credit.
Incredibly stupid. It looks either like someone ordered something on my account, or a phishing email.
"We're working on your order and will send an email
confirming the details shortly."
sure doesn't sound like a confirmation of a $2.50 credit to me.
Hi all, I can do my best and review recent changes on your accounts, please send me a private message with your account information ( name on account, address, and account number).