the text below was sent to my husbands phone. His phone number is not on my account, and we are set up on autopay? Anyone else get this message?
"Xfinity: Your account will soon be transferred to the Xfinity Assistance Plan until at least June 30, 2020. Internet won't be disconnected, & you won't accrue large unpaid balances. The temporary plan includes Internet at 25Mbps for $14.95/mo. Xfinity TV will be suspended. Other Xfinity services will continue but may be diminished. Your current Xfinity services will be restored when your balance becomes current. Please pay using My Account https://xfinity.com/myaccount
Txt help or stop "
The poor grammar leads me to believe that it's a phishing spam text. You can log in to your account directly and make sure your balance is current. Don't use the link in the email as it might lead to a site that isn't Xfinity's.