Hello, I have a temporary cable running across my front yard. I received a message yesterday that my buried cable job has been completed; I haven't seen anyone come out though, and the temp line is still connected. Can I get someone from Comcast to contact me about this? I think the job may not be complete. Thanks.
Hello @Marksil, thanks for reaching out to our Digital Care Team through our Forums page. I'm sorry to hear you received notification that the line was buried but it has not been. I would love to further look into this and assist you with getting someone out to successfully bury the line. I can also assist you with any other Comcast issues or concerns you may have.
Please send me a private message including the account holder's first and last name as it appears on the account and your full name if different.
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".