Re: Tech visit review - Xfinity Help and Support Forums

Mep2006 · ‎01-14-2019

On Jan. 11, 2019, tech Allen Furniss #494 was sent to resolve our TV issues. He is the best tech person we have ever had from Comcast. He did everything possible to resolve all issues, explained everything to us, & did not leave until all was fixed. We give him the highest recommendation.

ComcastPhill · ‎01-17-2019

Hello, thank you for taking the time and posting about your recent visit. Please reach back out if you need assistance in the future.

Thank you

I am an Official Comcast Employee.
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ComcastPhill · ‎01-24-2019

Hi Mep2006, I haven't heard from you but please reach back out if you still need assistance.

Thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!