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Tap needs to be installed

Regular Visitor

Tap needs to be installed

I have now had 3 technicians out to my new construction home, and each time they have advised that they need maintenance to come out and install a Tap. Each technician has said that maintenance would be out in the next day or so, but it has now been pending over two weeks. I've called customer service and everytime I was told that they can't help with maintenance appointments, but when I've talked to the techs they say that they set up the maintenance through customer service?? Who can I contact to get this maintenance issue resolved?

Admin1

Re: Tap needs to be installed

Hi rhillman3 -- I can help with this installation issue. Please send me a PM with your name, full service address, and either phone number or account number. I will work with local construction and maintenance on having someone come out to install this tap.

 

Click my name (ComcastZach) and click Private Message Me.