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Talk to a live person??

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Talk to a live person??

I’ve been trying to connect with someone live, but phones don’t work, chat is a joke with the automated chat, and when I try to book time it gives an error. I need to speak to someone, please. How do I contact customer service?? Thanks!
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Re: Talk to a live person??


@TMoralesN wrote:
I’ve been trying to connect with someone live, but phones don’t work, chat is a joke with the automated chat, and when I try to book time it gives an error. I need to speak to someone, please. How do I contact customer service?? Thanks!

@TMoralesN 

 

Have you tried one of the contact methods outlined here: https://forums.xfinity.com/t5/My-Account/ANSWERED-How-to-contact-Comcast/ta-p/3053370

 

Personally I prefer Facebook Messanger. They are very quick to respond there and are very knowledgable.