What's going on guys?
Service has been out since Jan. 2 with no details as to the nature of the problem from Comcast.
It's ridiculous and pathetic.
Hello, Ms_Tessie. Thank you for reaching out to us on the forums. I apologize to hear you have not had service since January 2nd. That is certainly frustrating. I would like to look into this for you and see what information I can get. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, Ms_Tessie. I have not heard back from you. If you still need assistance, please feel free to start a new thread.