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TRYING TO TALK WITH SOMEONE AND NOT WITH A COMPUTER

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New Poster

TRYING TO TALK WITH SOMEONE AND NOT WITH A COMPUTER

I'VE BEEN TRYING TO TALK WITH SOME ONE (A PERSON) BY PHONE OR BY CHAT. AND TOTALY IMPOSIBLE THE PHONE IS DISCONECTING AFTER SAYING A BUNCH OF NOSENSE. AND THE CHATING DOES NOT BRING A PERSON, ALLM I GET IS AN ANSWER FROM A COMPUTER THAT DOES NOT TAKE ME TO WHAT I WANT/NEED.

 

HOW DO I TALK WITH A REAL PERSON WHO CAN HELP ?

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Diamond Problem Solver

Re: TRYING TO TALK WITH SOMEONE AND NOT WITH A COMPUTER

With the pandemic, resources are thin. You can always ask your questions here

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
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New Poster

Re: TRYING TO TALK WITH SOMEONE AND NOT WITH A COMPUTER

NO, IT DID NOT HELP.

 

TERRIBLE CUSTOMER SERVICE

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New Poster

Re: TRYING TO TALK WITH SOMEONE AND NOT WITH A COMPUTER

XFINITYMY ACCOUNT . DOES NOT HAVE A PERSON TO TALK TO,

IT IS THE TERRIBLE WORTHLESS COMPUTER SYSTEM

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New Poster

Re: TRYING TO TALK WITH SOMEONE AND NOT WITH A COMPUTER

NO, MY QUESTION WAS NOT ANSWERED

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Diamond Problem Solver

Re: TRYING TO TALK WITH SOMEONE AND NOT WITH A COMPUTER

Of course your question wasn’t answered, you haven’t asked one yet

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!