Community Forum

TERMINATING SERVICE

New Poster

TERMINATING SERVICE

I want to terminate my service at the end of this billing cycle, when should I call Comcast?

Frequent Visitor

Re: TERMINATING SERVICE

I'd call them now and tell them when you want to stop the service.   That way you can find out how you get rid of all your equipment and where you have to send it.  

New Poster

Re: TERMINATING SERVICE

I did and a really nice guy by the name of Mike will disconnect my service at the end of this billing cycle all paid for, I will bring the equipment to the local store, Mike said I can also take it to UPS. I will make sure I get a receipt!!!

Official Employee

Re: TERMINATING SERVICE

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.

New Poster

Re: TERMINATING SERVICE

I tried but when I clicked on private message it ddid not work!