I'm facing that dreaded time when my 2-year promotion has run out and either I switch providers or stay with Comcast if they can keep my prices within reason. After a couple of calls to Comcast all they can do is bring down the new price about $20 and have me sign a new 2-year agreement. This deal is not very enticing. Customer service doesn't seem too eager to keep me on as a customer and even asked me if I wanted her to "go ahead and process the disconnection now" when I explained that the deal they were offering was way higher than AT&T Fiber.
Given that I can save over $60 per month by switching providers for the same level of service, this is sounding like the right move. My question, before I do this, is the following: If I cancel services with Comcast today can I re-establish service through an authorized retailer tomorrow and take advantage of super low "new customer" promotions for signing a new 2-year agreement? I'd honestly rather keep my current services through Comcast, but raising my monthly rate by 50% is a total deal-breaker for me.
Solved! Go to Solution.
Hello KLM228. I can assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name, service address, and account number so I can help you.
@KLM228. Glad we were able to figure out an offer that works better for you. Thank you for creating the post, and thank you for using the Forums!