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I've asked a Comcast employee to help you. You should expect a reply in this thread. 
I am not a Comcast Employee.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Hello Tek, I can assist you with finding a triple play deal that fits your service needs. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get started on locating a new deal.
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Tek wrote: Still not available to existing customers. Guess Comcast only cares for new customers. Not existing.
We are constantly adding new deals, please check back with us in a few months for new promotions.
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@Tek wrote:
I finally was offered the package, but they wanted to send a text and switch my modem. I decided to pass.
It's because that bundle the internet speed is 400 down and your XB3 doesn't handle that speed( need an XB6).
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Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.
I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Hi epearle -- I can see if that Triple Play offer is available to you. Please send me a PM with your name, full service address, and either account number or linked phone number. I'll be able to view available offers with that information.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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I wanted the Super Triple Package also. Looks like an awesome deal that will keep me from going to FIOS. 
Hi Jdgenginer1 -- I can help you get that package. Please send me a PM with your name, full service address, and either account number or linked phone number. I will see if Super Triple Play is available in your area.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Jdgenginer1 -- Thank you for providing your account information. Our Super Triple Play is only available in our Northeast Division. You are in our Central Division so this package is not available in your area. We do have similar Triple Plays available if you'd be interested in obtaining one of those.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Jdgenginer1 -- We do have Gigabit available in your area. Would you like to get quotes for adding it to your current package?
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Jdgenginer1 -- Sure thing. I've send some quotes over via PM.
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Hi Tek, ComcastAndrew replied above and with this promotion you would need an XB6.
Thank you
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Hi freyguy8 -- I can help you with your account rates. I received your PM with this request. I've requested some additional information in a PM back to you. Please provide that information and I'll be able to apply the package you requested in your PM to your account.
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Hi Lowery23 -- I can check on that package availability for you. Please send me a PM with your name for authentication and I'll see if this package is available.
Click my name (ComcastZach) and click Private Message Me.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Hi steve9271 -- I can check on that package availability for you. Please send me a PM with your name for authentication and I'll see if this package is available.
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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