We made changes to keep employees safe so response and call times may be longer than usual. Check out the Xfinity MyAccount and xFi app for product and account support.
I've had no service since Wednesday and nothing but the run-around with service. I was promised by a supervisor last night that someone would be at my house between 8 and 10 today --- no one showed. I have now been on the phone with various people for over 4 hours now trying to get a solution and have been "disconnected" three times. Come on, Comcast -- as big as you are there is NO EXCUSE for this.