Community Forum

Status of Ticket

New Poster

Status of Ticket

How can I find out a status to a work ticket?

Expert

Re: Status of Ticket

Hello,

I have escalated this to a Comcast Employee to help you in getting the current status of the work ticket.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Status of Ticket

Thank you, I look forward to hearing from them soon.

Official Employee

Re: Status of Ticket

Hey there, townofmeggett! Thank you for reaching out to us here on the forums. I'd be more than happy to assist with the ticket! Let's check on the status together. To get started, please send me a PM with your first and last name. Looking forward to it! 

To send me a Private Message, please click my name “ComcastAlly” and click “Send a message.”


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!