Community Forum

Starting internet and tv services

Highlighted
Regular Visitor

Starting internet and tv services

I asked about the cheapest bundle too much, so asked about low income discount prices for internet only because I would be eligible, told no couldn't use discount for internet. So had to get internet at regular prices. Come to find out there is a program for my kids. But cant apply for internet essentials because got internet service already. I feel I was denied that opportunity when asked point blank are there any program discounts for low income families .They steered me in getting regular internet rates. Single mother on SSI but needed internet service for kids asked about help for cutting down the cost and was told there isn't any program discount . I feel I should be able to apply for internet essentials because I would have gotten that to begin with if Itold about it.