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Site Survey Serviceability Request

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Site Survey Serviceability Request

Hello,

We are looking to get comcast internet, tv and home security at our new house in Canton Ga. The home is new construction and never had comcast line run/installed from the main line. I need to order a site survey or servicabilty request in order to get our address in the system and service installed. Everytime I call comcast no one seems to know how to do this. They just keep telling me the address is not in the system as service available. Please help me to get a local installer out their to look into providing us with comcast service.