Hi, orfigueroa - I can submit a serviceability request for you. Please send me a private message and include your full name, address, and a phone number. Click on my name ComcastElla, then click Private Message Me.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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