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Sick of Internet outages

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Sick of Internet outages

After months of frequent disruption and a big outage today that lasted several hours, I am pleased to let everyone know that I am switching to MetroNet.  I spoke to others in my area and they have had uniterrupted services from that company. For me Xfinity and Comcast will always symbolize poor service and broken promises to customers.

New Poster

Re: Sick of Internet outages

How difficult was it to switch?
Some neighbors have gotten WOW. This particular problem has been going on for over year. Can't watch anything keeps changing to random channels & black screen tiling. Different person every time changes out everything again. Each wants to blame equipment put in after trouble started long ago. Last spring even changed all cables & connections at pole. They trace to pole & too many homes on one line but "tickets for next day fixing it" to 1 ir 2 disappear and back to no one knowing anything about it insisting no ticket was ordered, when I heard supervisor on phone. Need to go back to own modem & equipment.