I am very disappointed in Comcast. Despite what Tom K indicates, I do feel that I am priority number 1. I recently spoke with a retention representative about lower prices and she gleefully let me know that my price was actually going up this month and that I should be happy that I have benefited from the prices I have paid over the last two years. I do not feel I have benefited and I did not like her approach or attitude. Comcast days are number as Sling, Hulu, and You Tube provide better service, access, at lower cost. Comcast needs to get in the game. Minus one customer as of today. 1,000 as of tomorrow.
Comcast needs to read the landscape.
Good evening, I understand your frustrations and I apologize for the experience. I would like to check and see if there are any offers for you. Would you like me to look at your account from here?