Community Forum

Serviceability

New Poster

Serviceability

I just put in an offer on a new construction house and found that it says comcast doesn't service the address.  When I look up all of the houses around the house (next door neighbors, across the street, behind us) they all have serviceability and some even have accounts.  Trying to find out how to get service started at my address is being a pain.  The CSR reps keep giving me different answers and say someone will be calling me back which never happens.  Hopefully someone will be able to point me in the right direction.  Thanks.

Official Employee

Re: Serviceability

Hello rnrray2005. I received and responded to your private message about this concern. Per our Comcast Forum Guidelines , please refrain from sending any user unsolicited private messages.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!