Community Forum

Serviceability Team - Address Verification Request

Regular Visitor

Serviceability Team - Address Verification Request

I am looking to become an xfinity member and sign up for internet service. Unfortunately when I try to find my address on the database online it gives me the message, "The address you entered could not be recognized". I have contacted a few online representatives and filled a request ticket and yet the only solution sent to me was a message saying they still could not find my address. Would anybody know my next steps? I really like the service and internet xfinity customers get but I'm dissapointed I haven't been helped to resolve the issue. 

Expert

Re: Serviceability Team - Address Verification Request

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Regular Visitor

Re: Serviceability Team - Address Verification Request

I really appreciate it thank you nerdburg!

Official Employee

Re: Serviceability Team - Address Verification Request

Hi dconkle, 

 

Thanks for reaching out. I've replied to your private message. Please reach out when you have a second and we can get this figured out for you.