I have been trying to get new service established for nearly 9 months. The construction department completed the work in December, but your system is still reflecting the address as not servicable. I have left 8-10 message over the last two months trying to get a returned call through customer service. The customer service agents keep stating that the construction department needs to update the file and that they will send a message for them to call me. I have never received a returned call. Please help!
Sbrink, thanks for posting. Let's see what is next on the docket for serviceability. Please send me a private message with your full name and address so I can see where we are.