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Service

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Service

I had a tech come out on the 24th of July as my internet wasn’t working. I was told I needed a rewire and I would be contacted for timing and dates. I got contacted a week later and set up an appointment for Saturday and nobody showed and no call to say it was canceled or rescheduled. I talked to a supervisor and got called again for another appointment for this past Thursday. I waited all day and nobody came. I even called earlier in the week to confirm the date. I spent over an hour on the phone and spoke to another supervisor. Still waiting to hear back. Almost 3 weeks without service. Pretty ridiculous and annoying. Why provide service in an area If you can’t have someone come out to fix it the issue in a timely manner