Community Forum

Service changes/Price hikes

Frequent Visitor

Service changes/Price hikes

I would like someone from the retention departmen to contact me.  My bill has gone up, again, and when I tried to live chat recently to downgrade serivces they told me there were no promotions.


I pay nearly $280 for service and this is way too high.  Your phone tree is customer unfriendly to say the least.


Thank you.

Official Employee

Re: Service changes/Price hikes


mikemey474, I can help downgrade your current package. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.