Community Forum

Service Charges for

New Poster

Service Charges for

Why am I again chagred after the fact for a visit which did not resolve the stated problems? I am not receiving the stated speed I am being charged for, some channels still do not show programs listed in the guide and now you want another $60 for a waste of time service visit?  

Official Employee

Re: Service Charges for

Hi dgoodrich, I can assist going over this charge for you and get another tech out accordingly. To get started could you please send me a private message with your account information (your name, address and account number).

 

Thank you