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Self-install option not available

New Poster

Self-install option not available

I'm moving to an apartment already wired for Xfinity internet service, but there is no self-install option on the purchase page. I don't want to pay $60 for something I can do in 5 minutes... is there a way I can specify that I will do the install myself? I already have the modem.

Official Employee

Re: Self-install option not available

Hello _lucho_, I show that X1 is not an option for self-install in your area and a tech is required to bring you services. The installation charge not only covers the tech coming out to bring your equipment but it also takes care of activating your tap outside. If your location does not have an active tap your equipment cannot receive service.

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